Privacy Policy

Precise Carpet Cleaning Website Privacy Notice

We, Precise Carpet Cleaning, respect your privacy as a visitor to our website, and are committed to protecting it through our compliance with this policy.  This privacy notice, effective 7/23/2018, discloses the privacy practices for  www.precisecarpetcleaning.com. This privacy notice applies solely to information collected from you by and through this website. This notice is to inform you:

  1. What personally identifiable information (“PII”) is collected from you through the website, how it is used and with whom it may be shared;
  2. What choices are available to you regarding the use of your PII;
  3. The security procedures in place to protect the misuse of your PII; and
  4. How you can correct any inaccuracies in the information we hold, or contact us with other concerns.

 

No Use By Children

We do not knowingly collect any information from anyone under 13 years of age.  If you are under 13 years of age, do not supply any personal information on our site.  Our products and services are directed at people older than 13.  By using this site you represent that you are not under 13 years of age.

 

Information Collection, Use, and Sharing

Information Collected.  We only have access to/collect information that you voluntarily give us via email or other direct contact through use of the website.  In the course of your access to or interaction with the website, we may have access to PII, including your: name, email address, home address, phone number, any records or copies of correspondence with us, and transaction details placed through the website such as order or request fulfillment.  As discussed below, third party metrics systems may also have access to certain information; and other information may be collected via surveys or contests, as discussed below.

 

Use of Information.  We primarily use your information to fulfill any purpose for which you provided it, such as responding to your inquiries and requests. Unless you opt out through contacting us, we may also contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Sharing of Information.  We will not sell or rent this information to anyone.  It is not our practice to share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.  It may become necessary, however, that we share your information if required to do so by law, such as through compliance with a court order; or similarly in order to protect our own legal rights.

 

Your Access to and Control of Collected Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number at the bottom of this notice:

  • See what data we have about you, if any;
  • Change/correct any data we have about you;
  • Ask us to delete any data we have about you; and
  • Express any concern you have about our use of your data.

 

Security and Retention

Security.  We take precautions to protect your PII. When you submit sensitive information via the website, your PII is protected both online and offline.

Should we ever collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

We also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to your PII. The computers/servers in which we store PII are kept in a secure environment.

The internet is, unfortunately, not completely secure; and we are not responsible for any circumnavigation of our privacy and security implementations.

 

Retention.  We store your PII indefinitely once you provide it to us.  Some circumstances may require retention of your PII even after you request us to delete it, such as compliance with relevant legal obligations.  Beyond situations encompassed by the prior sentence, we will, to the extent available, delete your PII upon your requesting us to do so.

 

Contact

If you use our online contact form for any purpose, you are required to give certain PII (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

 

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help improve access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Cookie usage is not linked to any PII on our site.  Some of our business partners may also use cookies on our site; however, we have no access to or control over these cookies.  Most internet browsers have a function where you are able to opt out of cookie usage.  Note this may impact our websites functionality on that browser if you do opt out.

 

Google Analytics

 We use Google Analytics, a web analysis service provided by Google, Inc. Google uses data from users and track whether a user is a returning visitor. The data collected does not contain any information that personally identifies you.  Google Analytics can use this data for remarketing-type advertising.  While we do not use this feature at the time, we reserve the right to do so in the future, and it will not impact any data or PII we collect.  We also use Google Analytics’ demographics and interest reporting functions to track submission forms.  You can install a Google Analytics Opt-out browser add-on if you like.

 

Google Adwords

 We use Google Adwords, a service provided by Google, Inc., for search and display marketing along with remarketing—an advertisement that tracks your interests across websites. This service can be used for remarketing using the same cookie technology explained above. These cookies do not contain any PII.

 

Third-Party Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that might collect PII.

 

Surveys & Contests

From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary—participation, however, requires disclosure of some PII.  Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  Contest-related information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.  This information may be stored in compliance with other aspects of this notice.

 

Changes/Revisions to this Notice

We reserve the right to modify this policy without prior notice.  In the event that we do change this policy, we will include a statement on our website to that effect.  You are responsible, though, for knowing the effective date of each policy and should always review all applicable policies when you use our website.

 

Contact

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 636-939-1008 or info@precisecarpetcleaning.com.

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Certifications & Awards

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